f11111 Terms and Conditions

The meanings of the following words and phrases used in these Terms are explained below:

• "Platform" or "Website": The f11111.cam website and all services, applications and subdomains connected to it.
• "User" or "You": Any person who has registered on the f11111 platform or is using its services.
• "Account": Your personal registered profile on the f11111 platform.
• "Balance": The total funds held in your account, which may include both real money and bonuses.
• "Bonus": Any additional benefit, promotional credit or special offer provided by f11111.
• "Wagering Requirements": The obligation to place bets a specified number of times before bonus funds can be withdrawn.
• "KYC": Know Your Customer — the identity verification process.

f11111 is an online gaming platform that provides casino games, sports betting and live dealer services to the Bangladesh market. These Terms are legally binding on all users and may be changed at any time.

2.1 Age Restriction

To use the f11111 platform you must be at least 21 years of age. By registering an account you automatically confirm that you are 21 or older. Providing a false age will result in immediate account cancellation and all deposited funds may be forfeited.

2.2 Registration Requirements

The following conditions must be met to create an account:

• You must be 21 years of age or older.
• One person may create only one account.
• All information provided at the time of registration must be accurate, complete and up to date.
• You must provide a valid and active mobile number.
• Online gaming must be legally permitted in your area of residence.

2.3 Identity Verification (KYC)

f11111 reserves the right to verify your identity at any time. For large withdrawal amounts or in cases of suspicious activity, you may be asked to submit a copy of your national ID card, passport or other government-approved identification. Withdrawals may be held until KYC is completed.

3.1 Account Security

It is your responsibility to keep your account password and login details confidential. f11111 is not responsible for any activity carried out by a third party without your permission. If you suspect your account is being used without authorisation, notify the support team immediately.

3.2 Updating Account Information

If any of your personal details change, update your account profile immediately. Changes to your mobile number, address or payment information must be reported to the support team.

3.3 Account Transfer Prohibited

Your f11111 account is strictly personal and non-transferable. Selling, renting or allowing anyone else to use your account is completely prohibited. Violating this rule will result in permanent account closure.

4.1 Deposit Policy

The following payment methods can be used to deposit funds at f11111: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300. Deposited amounts are generally credited to your account instantly.

• Minimum deposit: ৳300 (for each method).
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are prohibited.
• For deposit-related issues, please contact us via live chat.

4.2 Withdrawal Policy

The following rules apply to withdrawals:

• Minimum withdrawal: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• All active bonus wagering requirements must be met before a withdrawal can be made.
• Large withdrawals may be delayed if KYC verification has not been completed.

4.3 Payment Verification

f11111 reserves the right to verify any deposit or withdrawal request. Additional documents may be requested if necessary. If fraud or suspicious activity is detected, the transaction may be cancelled and the account suspended.

5.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit, up to ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving a total balance of ৳2,000. Or if you deposit ৳42,000 you will receive the maximum bonus of ৳20,000, giving a total balance of ৳62,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means that to withdraw bonus funds, you must wager 25 times the bonus amount. Only valid bets count toward the wagering calculation.

5.3 General Bonus Terms

• Each bonus has a specific validity period — expired bonuses are cancelled automatically.
• It may not be possible to use multiple bonus offers at the same time.
• Bonuses may only be used for playing on the platform — they cannot be withdrawn directly.
• In cases of bonus abuse, f11111 reserves the right to cancel the bonus and suspend the account.
• Promotional offers may be changed or cancelled at any time.

5.4 VIP Program

The f11111 VIP program has three tiers. Each tier offers a weekly cashback benefit:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.2% weekly cashback.

You can gradually move up to higher tiers based on regular gaming activity. VIP benefits are provided at f11111's discretion and are subject to change at any time.

6.1 Fair Play Policy

f11111 ensures fair play in all games. Our games are supplied by trusted technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI and Ezugi) and use certified Random Number Generator (RNG) technology.

6.2 Technical Issues

If a technical fault or disruption occurs during a game, f11111 reserves the right to cancel that round or bet. In such cases, the bet amount for the affected round is generally refunded. However, f11111 is not obliged to pay out winnings that are impossibly large due to a software error.

6.3 Betting Limits

Minimum and maximum betting limits are set for each game. These limits are clearly displayed within the game. Limits may differ for special promotions or at VIP levels.

6.4 Finality of Game Results

The result recorded on the game server is final. In the event of any dispute, the server log data will be accepted as authoritative. Any objection to a result must be reported to the support team within 24 hours.

Any of the following activities are strictly prohibited on f11111 and may result in account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Providing false or misleading identity information.
• Attempting to abuse bonuses or meet bonus requirements through coordinated betting methods.
• Knowingly exploiting any software error or bug for gain.
• Playing games using automated bots, scripts or artificial intelligence.
• Using the platform for money laundering or illegal financial activity.
• Pressuring or engaging in fraudulent behaviour toward other users.
• Making deposits or withdrawals using third-party payment methods.
• Attempting to breach the platform's security.

8.1 Data Protection

f11111 uses SSL encryption technology to protect your personal information. All your financial transactions and personal data are stored with the highest level of security. To learn more about our detailed data protection policy, please visit the Privacy Policy page.

8.2 Use of Information

The information you provide is used solely for account management, payment processing, service improvement and fulfilling regulatory obligations. We never sell your personal information to third parties.

8.3 Cookie Policy

f11111 uses cookies to operate the website effectively and to improve the user experience. By using the website you are consenting to the cookie policy.

9.1 Service Guarantee

f11111 strives to provide uninterrupted service, but f11111 is not liable if the service is disrupted for any of the following reasons:

• Technical maintenance or upgrades.
• Internet connection disruptions.
• Issues with third-party payment providers.
• Natural disasters or other unforeseen circumstances.
• Cyber attacks or third-party interference.

9.2 Limitation of Liability

f11111 is not liable for any indirect, incidental, or consequential damages. Even for direct damages, f11111's liability is limited to the amount of the transaction in question.

9.3 User's Personal Responsibility

The user, not f11111, is responsible for any losses arising from gaming. It is each user's personal responsibility to play games responsibly and to know their own limits. To learn more about responsible gaming, visit the Responsible Gaming page.

f11111 reserves the right to change, amend, or update these terms and conditions at any time. Where significant changes are made, reasonable advance notice will be given to users where possible, though this is not mandatory.

If you continue to use the platform after any changes to the terms, you will be considered to have accepted the new terms. Therefore, it is recommended that you visit this page regularly.

Updated terms will be published at the top of the page along with a "Last Updated" date.

11.1 Account Closure by User

You may request to close your account at any time. To do so, contact the support team via live chat or email. Please ensure you withdraw your valid balance before closing your account.

11.2 Account Suspension by f11111

f11111 may suspend or close your account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Fraudulent or deceptive activity.
• Failure to complete KYC verification.
• Extended period of inactivity.
• Regulatory or legal requirements.
• User's voluntary self-exclusion request.

11.3 Self-Exclusion

As part of responsible gaming, you may request to temporarily or permanently exclude yourself from the platform. For more details on this, visit the Responsible Gaming page.

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 Bengali Live Chat — for an instant response
• [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week to serve you.